Widerrufsrecht

If you are not satisfied with your purchase, you may return the item within 14 days of delivery.

Return Conditions

  • Items must be unused, undamaged, and in their original packaging

  • Custom or personalized items are non-refundable, unless defective or damaged

  • The buyer is responsible for return shipping costs

How to Start a Return

To initiate a return, contact us at:
📧 team@koloda.shop
We will provide you with the return instructions and exact return address.

Return Address

Illia Chyhir
Mykhaila Verbytskoho Street
Novoiavorivsk, Yavorivskyi District
Lviv Region, 81054
Ukraine
📞 +380505525270
📧 Illiachyhir@gmail.com

(Exact return address and instructions will be confirmed via email)

Refunds

Refunds are processed within 3–5 business days after we receive and inspect the returned item.
Refunds are issued to the original payment method.
We will notify you once the refund has been completed.